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Note: Coaching sessions can be cancelled by email or phone within 24 hours will receive refund or can re-book.
  • How long does it take to hear back?

    Usually 1–2 business days. Sometimes faster.

  • Can I book a session directly?

    Yes! Head to our Booking page to see available times.

  • Do you offer free consultations?

    We offer a FREE 15min session in order to determine if we are the right fit.

  • What if I'm not sure what to say?

    Just say hi. Seriously. We’ll take it from there.

  • How  much do your services cost?

    We believe in transparent pricing. Your investment is based on the coach you work with, how often you meet, and the type of support you need. No hidden fees. No surprises.

  • What happens if I'm late for a scheduled session?

    If you arrive late for your session, the time you miss will be deducted from the scheduled session time. For example, if you are 10 minutes late to a 30-minute session, you will only receive 20 minutes of the session.

  • What happens if there's equipment or internet failure during a session?

    In the event of an unplanned equipment or service malfunction that disrupts video services, sessions will be conducted over the telephone.

  • Am I allowed to record my sessions?

    To ensure the security and privacy of all participants, the making of audio or video recordings during the session is strictly prohibited.

  • Subscription Cancellation

    Due to the nature of coaching and the commitment required, program fees are generally non-refundable once the program has commenced.

    Payment plans remain binding. Clients are responsible for completing all agreed-upon payments unless otherwise specified in writing.

  • Termination of Coaching Relationship

    We reserve the right to terminate services if a client violates program agreements, behaves inappropriately, or fails to comply with these policies. In such cases, refunds are not guaranteed and will be evaluated individually. 

  • Do you provide receipts for insurance?

    Motivate Consulting is an independent coaching practice that does not provide services covered by extended health insurance plans.

  • How do you accept payment?

    Payment for coaching sessions is collected via e-transfer at the time of booking. Details will be emailed to you.